Terms and Conditions

Welcome to Mupisai.com. These Terms and Conditions govern your use of our jewelry restoration services and website. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Mupisai.com and our jewelry restoration services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Service Description

Mupisai.com offers professional jewelry restoration services. We restore, repair, and refurbish various types of jewelry items as described on our website. The exact nature, scope, and timeline of services will be agreed upon between you and Mupisai.com prior to commencement of any work.

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information about your jewelry items
• Disclose any known defects, previous repairs, or special conditions
• Pay all agreed-upon fees in full and on time
• Collect your items within 30 days of being notified of completion
• Use our website and services only for lawful purposes
• Refrain from any activity that could damage, disable, or impair our services
• Not attempt to gain unauthorized access to any part of our service

4. Service Limitations

While we strive for excellence in our restoration work, you acknowledge and agree that:

• Complete restoration to original condition cannot always be guaranteed
• Results may vary based on the condition, age, and materials of your jewelry
• Certain severely damaged items may not be fully restorable
• Timelines provided are estimates and may be subject to change
• We reserve the right to refuse service for items that we determine cannot be properly restored

5. Intellectual Property

All content on Mupisai.com, including text, graphics, logos, images, and software, is the property of Mupisai.com and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content without our express written permission.

The techniques, methods, and processes used in our restoration work are proprietary and constitute our trade secrets. Documentation of our restoration process remains our intellectual property, though before and after images of your specific items may be shared with you.

6. Privacy Policy

Your use of our services is also governed by our Privacy Policy. Personal information collected through our website or during service provision will be handled in accordance with this policy.

7. Liability Limitations

To the fullest extent permitted by law:

• Mupisai.com's liability is limited to the amount paid for the specific restoration service
• We are not liable for any indirect, incidental, special, consequential, or punitive damages
• We assume no liability for loss or damage during shipping or delivery when using third-party carriers
• We are not responsible for pre-existing conditions that may affect restoration outcomes
• We do not guarantee the value of items after restoration

You agree to insure valuable items independently as our insurance coverage has specific limitations.

8. Dispute Resolution

Any dispute arising from these Terms and Conditions or our services shall first be addressed through good-faith negotiation. If resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with the rules of the appropriate jurisdiction. The arbitration shall take place in the location of our main business operations, and the decision shall be final and binding.

9. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use our services will immediately cease.

10. Modifications to Terms

Mupisai.com reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where our main business operations are located, without regard to its conflict of law provisions.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.

Effective Date: May 15, 2023